Legal

Privacy Policy.

Last Updated: March 11, 2025

Welcome to EDUS Online Tuition. This Privacy Policy explains how we collect, use, maintain, and disclose information gathered from students, parents, teachers, and administrators (collectively referred to as “Users”) when they interact with our website (https://edustutor.com), mobile applications for iOS and Android (“App”), and online learning services conducted via Google Meet and Google Classroom (“Services”).

By using our Site, App, or Services, you consent to the data practices described in this policy.

1. Contact Information

Organization: EDUS Lanka (PVT) Ltd.
Registration Number: PV 00232840
Registered Address: No. 95, K.K.S Road, Jaffna, Sri Lanka.
Contact Number: +94 70 707 2072
Data Protection Officer Email: hello@edustutor.com

For any privacy-related inquiries, contact our Data Protection Officer (DPO).

2. Data We Collect

We collect and process data necessary for enrollment, participation, and management of our online tuition services. This includes:

a) Contact Information

Name (required for enrollment and account creation)
Email Address (used for login, authentication, and communication)
Phone Number (used for login, security, and communication)
Physical Address (optional, used for personalised services)
Other Contact Information (for verification between students, parents, and teachers)

b) User Content

Photos & Videos (used for submitting assignments, homework, and projects)

c) Technical Data

IP Address (for security, fraud detection, and analytics)
Device Information (for performance optimisation)
Cookies & Tracking Technologies (for improving user experience and analytics)

d) Educational Data

Course enrolments, assignments, and assessments (to track student progress)

3. How We Use Your Data

We process data strictly for educational and operational purposes, including:

Account Management & Authentication (login, security, and support)
Educational Services (managing student progress, submissions, and communication)
Service Optimisation (enhancing app functionality and security)
Legal Compliance (meeting regulatory requirements and fraud prevention)

We do not sell or use personal data for advertising purposes.

4. Data Sharing & Third Parties

We share data only with trusted third-party service providers, including:

Educational Platforms (Google Classroom, Google Meet, etc.)
Cloud Hosting & Security Services (to optimise performance and protect user data)
Legal Compliance (when required by law enforcement or government authorities)

All third parties comply with strict data protection measures.

5. Data Security & Retention

We use industry-standard security measures to protect user data from unauthorised access, theft, or misuse.

Security Measures

Encrypted storage of sensitive data
Secure authentication protocols
Regular security audits

Data Retention

We retain personal data only as long as necessary for educational purposes.
Users can request account deletion by contacting hello@edustutor.com.

6. User Rights (GDPR & Privacy Compliance)

Users have the following rights under GDPR and applicable App Store Privacy Guidelines:

Right to Access: request a copy of your personal data.
Right to Rectification: correct inaccurate or outdated data.
Right to Deletion: request data or account removal.
Right to Restrict Processing: limit how we use your data.
Right to Data Portability: transfer your data to another service.

To exercise any of these rights, contact our Data Protection Officer.

7. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Enhance user experience
Improve app performance
Analyse service usage

Users can control cookies through their browser settings.

8. Children’s Privacy & Parental Controls

Our platform is designed for educational purposes and is accessible to students under parental or educator supervision.

We do not collect unnecessary data from minors.
Parents and guardians can request data deletion.

9. App Store & Play Store Privacy Compliance

Per Apple’s App Store Connect and Google’s Play Store Data Safety requirements, we collect and use the following data:

Data Linked to You

Contact Info (name, email, phone, address): used for app functionality and account management.
User Content (photos, videos): used for submitting assignments and homework.

Data Not Linked to You

Certain anonymous analytics data may be collected, but is not personally identifiable.

10. Updates to This Policy

We may update this Privacy Policy to reflect changes in data practices, legal requirements, or app functionality.

Updates will be announced on our website and app.
Continued use of our services after updates implies acceptance.

11. Contact Us

For any privacy-related questions or concerns, contact us:

Email: hello@edustutor.com
Phone: +94 70 707 2072